Issues with inventory API and related background processing

Incident Report for LiftIgniter

Resolved

This incident has been resolved.
Posted May 19, 2024 - 12:16 UTC

Monitoring

An initial fix has been implemented and most of the affected processing has been restored, including the inventory API endpoints. We are working on residual fixes and monitoring the results.
Posted May 19, 2024 - 11:50 UTC

Investigating

We are investigating issues with inventory API endpoints, which seems to have been mostly returning 503 error codes since 12:20 AM PT (2024-05-19T07:20:00Z). Updates to catalog (both insertions and deletions) are affected.
Posted May 19, 2024 - 11:00 UTC